SubCategory Data Type

An object that defines the help desk ticket status.

Properties
name data type constraints description
name string  
category Category required The category this project is linked to.
assignedGroup Group required The group this subcategory is assigned to.
jiraProjectKey string  
errorAlias string   An alias for the error provider to find specific categories to enable error creation.
autoAssignee User   The user that will be auto assigned to the ticket.
Properties inherited from BaseHibernateEntity
id number   The unique internal ID of the object.
version number   For internal use only. This is the serialization recorder for optimistic locking of several objects between sessions.
Properties inherited from BaseEntity
violations array of SimpleViolation   A list of constraint violations, if any, that this object has.

Example

{
  "name" : "...",
  "category" : {
    "name" : "...",
    "id" : 12345,
    "version" : 12345,
    "violations" : [ {
      "propertyName" : "...",
      "failureMessage" : "...",
      "stackTrace" : "..."
    }, {
      "propertyName" : "...",
      "failureMessage" : "...",
      "stackTrace" : "..."
    } ]
  },
  "assignedGroup" : {
    "name" : "...",
    "permissions" : [ {
      "name" : "...",
      "description" : "...",
      "id" : 12345,
      "version" : 12345,
      "violations" : [ { }, { } ]
    }, {
      "name" : "...",
      "description" : "...",
      "id" : 12345,
      "version" : 12345,
      "violations" : [ { }, { } ]
    } ],
    "description" : "...",
    "role" : {
      "name" : "...",
      "code" : "...",
      "id" : 12345,
      "version" : 12345,
      "violations" : [ { }, { } ]
    },
    "type" : "...",
    "id" : 12345,
    "version" : 12345,
    "violations" : [ {
      "propertyName" : "...",
      "failureMessage" : "...",
      "stackTrace" : "..."
    }, {
      "propertyName" : "...",
      "failureMessage" : "...",
      "stackTrace" : "..."
    } ]
  },
  "jiraProjectKey" : "...",
  "errorAlias" : "...",
  "autoAssignee" : {
    "answer" : "...",
    "emailed" : true,
    "newUser" : true,
    "temporaryPassword" : "...",
    "question" : "...",
    "obeUserName" : "...",
    "obePassword" : "...",
    "obeSyncId" : "...",
    "created" : 12345,
    "emailedWhen" : 12345,
    "travelgpaLogin" : "...",
    "groups" : [ {
      "name" : "...",
      "permissions" : [ { }, { } ],
      "description" : "...",
      "role" : { },
      "type" : "...",
      "id" : 12345,
      "version" : 12345,
      "violations" : [ { }, { } ]
    }, {
      "name" : "...",
      "permissions" : [ { }, { } ],
      "description" : "...",
      "role" : { },
      "type" : "...",
      "id" : 12345,
      "version" : 12345,
      "violations" : [ { }, { } ]
    } ],
    "active" : true,
    "prefix" : "...",
    "firstName" : "...",
    "lastName" : "...",
    "middleName" : "...",
    "suffix" : "...",
    "email" : "...",
    "tripitAuthorized" : true,
    "supportTitle" : "...",
    "automatedNotifications" : true,
    "enableHotelAttachment" : true,
    "atHomeNotificationMethod" : {
      "name" : "...",
      "code" : "...",
      "id" : 12345,
      "version" : 12345,
      "violations" : [ { }, { } ]
    },
    "inTravelNotificationMethod" : {
      "name" : "...",
      "code" : "...",
      "id" : 12345,
      "version" : 12345,
      "violations" : [ { }, { } ]
    },
    "cellPhoneNumber" : "...",
    "defaultClient" : {
      "status" : { },
      "parentClient" : { },
      "accountNumber" : "...",
      "name" : "...",
      "type" : { },
      "id" : 12345,
      "version" : 12345,
      "violations" : [ { }, { } ]
    },
    "defaultPlannerGroup" : {
      "status" : { },
      "parentClient" : { },
      "accountNumber" : "...",
      "name" : "...",
      "type" : { },
      "id" : 12345,
      "version" : 12345,
      "violations" : [ { }, { } ]
    },
    "showWelcomeDialog" : true,
    "siteTour" : true,
    "unusedTicketEmail" : true,
    "surveyEmail" : true,
    "wt0EmailEnabled" : true,
    "wt0EmailDaily" : true,
    "wt0EmailDay" : 12345,
    "wt0EmailHour" : 12345,
    "marketingSubscribed" : true,
    "responsive" : true,
    "businessPhoneNumber" : "...",
    "homePhoneNumber" : "...",
    "id" : 12345,
    "version" : 12345,
    "violations" : [ {
      "propertyName" : "...",
      "failureMessage" : "...",
      "stackTrace" : "..."
    }, {
      "propertyName" : "...",
      "failureMessage" : "...",
      "stackTrace" : "..."
    } ]
  },
  "id" : 12345,
  "version" : 12345,
  "violations" : [ {
    "propertyName" : "...",
    "failureMessage" : "...",
    "stackTrace" : "..."
  }, {
    "propertyName" : "...",
    "failureMessage" : "...",
    "stackTrace" : "..."
  } ]
}